We design, build and train smart Chatbots for brands.
Through artificial intelligence, self-learning and multi-platforms Chatbots, we help you automate and augment online interactions with your users in smart, one-on-one, new ways. Engaging them in fun, memorable conversations or automating online support.
FAQ Bot
Create a frictionless and ultra personalised customer experience with an AI-powered Chatbot to answer your FAQs.
Spend less time on meaningless tasks and focus on creating value for your customer.
Event Bot
Need a Chatbot to manage your event?
Boost your customer relationship with artificial intelligence and proactive customer interaction.
Cost saving Chatbots can seamlessly provide event information to many customers at the same time without delay or lag.
Customer Relations Bot
Multi lingual Chatbots can boost your business and generate new leads automatically.
We create cost effective, dynamic bot based sales funnels, query resolutions and customer contact with a personal touch – every interaction further strengthens the customer’s relationship with your brand.
Campaign Bots
Your bot will be the ambassador for your brand. Let him/her tell the story of your brand or product using your brand’s unique voice on the platforms that your customers are already comfortable using – like Facebook Messenger.
How we roll… out your bot development
DESIGN
We collaborate with you to make a bot that is as smart as a human with a personality as rad as your brand ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
BUILD
We plug your smart bot into your database and CRM ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
TRAIN
We train and maintain your bot as it learns to be smarter and more efficient using natural language processing and machine learning
PERSONALITY
We give your bot a personality to match your brand, creating a more intuitive, human experience
CONVERSATIONAL UX
Emojis, gifs, videos, etc. We create seamless, conversational experiences for your customers
SECURITY
We secure your customers’ data and guarantee confidentiality across our channels
ANALYTICS
Gather data from your customers to build a stronger understanding of their needs ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
TOUR GUIDE
Web support from landing page to checkout to allow for frictionless transactions ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
MULTI CHANNELS
One bot, many channels. Eg. We can deploy your customised bot across your website, Facebook Messenger and Email
Book a Strategy Workshop
We have the expertise to help you model and create bespoke experiences.
We kick off with a Blueprint Workshop - establishing strategic foundations, mapping use cases, personas and conversational flows.
- Feasibility – map your goals and validate approach
- Data analysis – ensure your data is ready to use
- Conversation design – flows and personality ML – machine learning consultancy and implementation
- AI platform selection – Google, Amazon, Microsoft, IBM Watson
Our custom training is ideal for…
Strategy Sessions – C-Suite, Senior Executives, Digital Experts
Sales Teams, Marketing Teams, Employee Engagement Teams Businesses who want to add new channels to their mix.
Organisations looking for that elusive point of difference.
Let’s make a pros and cons list…
PROS
Conversational Marketing: Upsides
- No download required
- Customisable
- Re-ignite the conversation with your customers
CONS
Conversational Marketing: Downsides
- Oh right, there are none
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