A messenger bot is a piece of software that uses artificial intelligence (AI) to communicate with your customers. Automated bots provide real-time answers and do so in a (surprisingly human) conversational way.
Conversation bots are completely revolutionising the face of marketing, sales and customer service as we know it -- and for the better. Hello future!
Facebook Messenger has 1.3 billion users. Yes, billion. That's more users than Snapchat, Twitter and Instagram combined.
Over 2 billion messages are sent each month between people and businesses. If you think Messenger is only for individuals and not brands, you're missing out.
These personal messages have open rates reportedly over 80%, and click through rates in excess of 50%. So long email.
34% Open Rate
5.1% Click Rate
88% Open Rate
56% Click Rate
Yarnly delivers the complete Chatbot development process from ideation to structure and development, testing and launch.
Our way of working enables you to engage in the creative process first with those that are… let’s say “less technically abled”, and together craft the story you want to tell before we ever write a line of code.
Basically – you don’t need to be rocket scientists… because we are!
We collaborate with you to make a bot that is as smart as a human with a personality as rad as your brand
We plug your smart bot into your databases and to your CRM platform or DMP
We train and maintain your bot as it learns to be smarter and more efficient using natural language processing and machine learning
We give your bot a personality to match your brand, creating a more intuitive, human experience
Emojis, gifs, videos, etc. We create seamless, conversational experiences for your customers
We secure your customers’ data and guarantee confidentiality across our channels
Gather data from your customers to build a stronger understanding of their needs
Web support from landing page to checkout to allow for frictionless transactions
One bot, many channels. Eg. We can deploy your customised bot across your website, Facebook Messenger and Email